FAQs
Signs include a loud noise, a visible gap in the spring coil, or the door feeling extremely heavy when you try to lift it manually.
No. The opener is designed to move a balanced door, not lift its dead weight. Using it with a broken spring can damage the opener's motor and gears.
Yes. Springs are installed in pairs and wear out at the same rate. Replacing both ensures balanced operation and prevents a second service call soon after.
Torsion springs are mounted on a bar above the door header, while extension springs run alongside the tracks. Torsion springs are generally safer and smoother.
High cycle springs are designed to last longer than standard springs. They are a good option if you use your garage door frequently.
Springs have a limited lifespan measured in cycles (open/close). Rust, lack of maintenance, and normal wear and tear eventually cause them to snap.
A broken spring must be replaced. However, keeping your new springs lubricated is essential maintenance to reduce friction and extend their life.
